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Phone: +49 9085 524 | info@radler-ruf.de

Protection of Privacy

The protection of your personal data which is collected during your visit of your website is a major concern for us. Your personal data is used in strict accordance with German data protection laws. Listed below, please find information about which kind of data we are collecting and how it is used:


1. Data gathering and processing

Each access to our website and the retrieval of data contained herein will be recorded. The storage of data serves for internal system related and statistical purposes. The following data is recorded: name of the recalled file, date and time of retrieval, submitted data volume, report about successful retrieval, kind of browser used and requesting domain.

Additionally, the IP addresses of the requesting computers are recorded.

Further personal data will only be recorded when provided by you voluntarily when for example sending a request.

2. Use and passing on of personal data

All personal data provided by you will only be used to answer your requests, to handle the contracts concluded with you and for technical administration.

Your personal data will only be passed on to a third party when this proves to be necessary for contract handling, i. e. especially the passing on of order data to a supplier, when it is necessary for billing or in case you gave your prior consent. You can withdraw your consent for future actions at any time.

In case you withdraw your consent for the recording of your personal data, the already recorded data will be deleted immediately. The same applies when we do not need the data anymore to fulfill the purpose the data was once collected for or if recording of your data shall prove to be illegal.

3. Right to information

On written request we will gladly submit all data which we collected from you.

Safety note:

We are striving by the use of all technical and organizational means to record your personal data in a way that they are not accessible to any third parties. However, when using e-mail as means of communication, we cannot guarantee the complete security of your data. In case you want to send any confidential information to us we recommend sending it by mail. 

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USAOn behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at http://www.google.com/intl/en_uk/analytics/privacyoverview.html.


If you have given your consent to cookies, we use Hotjar in order to better understand our users' needs and to optimize this service and experience.

Provider is the

Hotjar Ltd
Level 2, St Julian's Business Center
3, Elia Zammit Street
St Julian's STJ 1000

Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar's privacy policy by clicking on this link.

If you do not want to be recorded by Hotjar, you can disable it by setting the DoNotTrack header in your browser. For more information and more about Hotjar's data processing, please visit: www.hotjar.com/legal/compliance/opt-out.

Service Number

Do you have any questions or comments about our products?
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Tel: +49 (0)9085 524



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